FAQ

Q:Does the festival sell out?

A:The 2019 event has sold out already!

Q:Oh. Can I still come to the festival somehow?

A:You do have a few options - firstly you're welcome to volunteer with us (click the link in the menu), you can wait patiently for our one-out-one-in system (more detail below) or you can attend any number of our partner events, happening all across the weekend!

Q:What is this one-out-one-in system you speak of?

A:At its simplest - when one patron leaves the festival for the day, we can make one ticket available for another patron to purchase. Based on our observations in 2018, the first patrons start to leave the festival after lunchtime - around 1pm. This is the earliest time the box office will be able to offer any more tickets - and unfortunately we cannot take bookings and we cannot guarantee that anyone will actually leave the festival by this time! Why do we need this system? Bicheno Food and Wine Festival - like all events - is subject to a pre-determined maximum patron capacity. As we have now sold all tickets based on this capacity, we can't sell any more until we can be certain there won't be more people on site than we are legally allowed - hence one out, one in.

Q:Do you offer car parking or camping?

A:The festival offers parking-by-donation on the school oval – just follow the signs from Burgess St. The carpark is day use only, and the festival does not offer overnight camping facilities here. Any camping in or around Bicheno is subject to council regulations – please contact the Glamorgan Spring Bay Council for further details.

Q:What are the festival start and finish times?

A:Gates open at 10:30am, and the last band finishes at 6:00pm. Food, drink and alcohol service concludes at 5:00pm.

Q:Can I bring my own food & drinks?

A:No please. Sealed bottled water is OK but everything else is available for purchase on site. No glass containers though.

Q:Is there EFTPOS? An ATM?

A:There will be an ATM next to the box office, plus some stalls will have EFTPOS and some are notes & coins – we recommend you bring some old school moola on the day.

Q:Can I bring the kids?

A:Yes this is a family event but we would really like you to stay as a family while you are with us, kids roaming off on their own is not something we would like to see. Stay close guys.

Q:What about Fido?

A:We love our pooches as much as you do but Fido needs to stay home this time – no pets please.

Q:Can I smoke anywhere at the event?

A:Nope - Bicheno Food and Wine Festival is designated a smoke free event; you'll have to take a stroll down the beach or anywhere outside the venue... and remember to bin your butts!

Q:Is there furniture?

A:We would like you to bring your own camp chair, picnic rug, bean bag and set up your posie for the day but please leave the couch and the kitchen sink at home with Fido and his minder.

Q:What if the weather's bad?

A:Bad – East Coast Tassie, seriously! We are blessed with the sun gods on the coast but if it turns to the point of cancellation you will be updated via facebook so remember to follow us.

Q:Is there parking nearby?

A:The local fire brigade operate a popup carpark during the day, right next door to the festival! Entry is by donation.

Q:Can I refund my tickets?

A:We would love to say yes but we can’t. As all tickets are general admission we cannot issue refunds. Once purchased they are yours forever!